FAQS

How often should I have my windows cleaned?

Most of our customers opt for a monthly or 6 weekly window clean.  However, this is entirely up to you, we do not dictate this.  We use a scheduling system and will contact you when your windows are due to be cleaned.  As long as you’re happy, we’re happy!

Are there any contracts?

There is NO CONTRACT. We want our customers to feel happy and comfortable that should their circumstances change that they are not bound to an agreement.

How will you know when we're coming along?

We often hear our new customers say “we had a window cleaner but we never knew when he was coming”.  With Pristine Clean Nottingham,YOU WILL ALWAYS KNOW WHEN WE’RE COMING ALONG, we do not turn up unannounced.  You will receive either a text message or a telephone call at least the day before your cleaning.  This enables you to leave any access gates unlocked and for you to provide us with any special instructions.

Privacy

We do not use ladders for the majority of our window cleaning, this therefore gives you more privacy in your own home whilst we’re cleaning.

How is payment accepted?

To make things easier for you, we accept payments via various sources such as: Cash, Cheques, Standing Orders and Internet Bank transfers.

What areas in and around Nottingham will we clean?

We will clean in most areas in and around Nottingham including Bingham, Radcliffe-on-Trent, Lowdham, Burton Joyce, West Bridgford, East Bridgford, Wilford, Clifton, Gamston, Edwalton, Ruddington, Cotgrave, East Leake, Keyworth, Bunny, Bradmore and more.

What do we use to clean?

Pure Water only (click here to find out more about the Pure Water cleaning capabilities)
A Water Fed Pole system with soft brushes
Clean Microfibre cloths (2 types)
Specialist UPVC Cleaner where needed
Pressure Washer (low pressure on Finials & Gutters)

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